Expectations and Terms of Service

SERVICES OFFERED: I offer services in these key areas: pre-production, production, post-production, logistics, and consulting. Our key services include but are not limited to:

  • Production & producing

  • Directing

  • Editing

  • Photography

  • Agency services – sourcing the relevant works for your production

  • On camera talent

In order for myself and my team to serve you effectively and efficiently, we ask that you adhere to some expectations and guidelines regarding delivery of content:

  • Please make sure that all assets provided to myself or my team are provided by the scheduled edit day and constitutes the entirety of what you would like edited.

  • Special allowances may be made on a case-by-case basis, as discussed and agreed with you. In such cases, it may be necessary to extend the delivery deadline, task a second editor, or agree on fees for editor overtime.

  • It is your sole responsibility to thoroughly check and approve the content of all final products before they are published, including checking for inappropriate content and making sure that the correct licenses have been attained for use of copyrighted third party works.

 

1. Cancellation: If a project is cancelled within 24 hours before the confirmed day of production (not 24 hours from call time), the client will be charged for 75% of the fee and any Expenses incurred. If a project is cancelled within 48 hours but before 24 hours before call time, the client will be charged for 50% of the Fee and any Expenses incurred. If at any point after work has commenced on the project you choose to cancel the work you will still be liable for all Fees, Production Days and all Expenses already incurred, along with cancellation fee if applicable.

2. Late Payments: Unless otherwise specified or agreed, interest will be charged at 8% above the base rate (from time to time) of Barclays bank on all overdue balances until paid. The Producer will also charge a late fee of £100.

3. Usage, Copyright and Attribution: The final edited products/video masters & images from shoots shall be the Clients property and for their use only. All raw materials and data created by the Producer over the course of the contract, including, but not limited to, film, data, and digital files, shall remain the Producers exclusive property. The raw files/rushes can only be made available if agreed before production, or will incur an extra cost. The Producer reserves the right to use finished video for their own promotion online unless the Client otherwise confirms in writing that the Producer cannot. The Producer cannot exploit the copyright nor grant licenses to exploit it.

The Producer is not required to store the original footage longer than 30 days, but if requested in writing by the Client, footage can be stored for an additional charge. The Producer is not liable for any loss or damage to stored material.

4. Deliverables: The Producer will provide the Deliverables on the Delivery Date. If the Client requires any additional deliverables then the parties will mutually agree the delivery date and the fee for such additional materials. 

Editing Service - Below states my expectations for my editing services as part of a sole or larger project:​​​

  • My day rate for editing covers an 8 hour day (excluding lunch). My working hours are 9.30am until 6.30pm. If work is requested beyond these hours for the purpose of a client deadline, I reserve the right to charge overtime at £62.50 per hour. In the case of a tight or same day deadline, please ensure changes are provided swiftly and diligently so that we can complete the work within working hours on tighter budgets.​

  • My estimate for a project includes 3 rounds of changes. Unexpected amounts of changes that run over the quoted amount of days are subject to a fee mutually agreed by all parties upon commencing.

  • The client is responsible for picking up changes and human error. Please be vigilant when checking through videos - especially when it comes down to text animation and titles!

3. Filming Service: Below states my expectations for my editing services as part of a sole or larger project:​​​

  • My day rates are on a sliding scale, depending on hours and kit needed. Therefore, filming services that expand over the agreed hours of filming may be counted as overtime, at £62.50 per hour. I reserve the right to apply overtime if I feel that it is within reason to the time scale agreed prior to shoot, so please be clear on the size and scale of the project.

Acceptance of Terms

The fees, specifications and conditions detailed above are hereby accepted. The Producer is authorised to begin work as proposed. Payment of fees will be made as indicated above.

These are correct as of July 2022

All work booked will be under the agreement of the Terms and Conditions (T&Cs) written here - www.franfreeman.co.uk/tcs - unless otherwise stated or contracted. Our payment terms are 30 days. 

Terms of service 

Expectations

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